Hoping someone has had a similar experience and may be able to shed some light on something which is currently perplexing me...
I am currently using the Hub 3 on a 100Mbps plan. As the title suggests, I have separated my 2.4GHz & 5GHz frequencies to two different SSIDs. Both of which have been set manually to a specific channel that is less congested within my area, although I have tested all the default settings as well with no improvement.
My 2.4GHz wireless network has yet to exceed 50Mbps, whilst the vast majority of the time it will range from ~20Mbps to 35Mbps, with the occasional <1Mbps. In addition to this, the network regularly drops packets - speed tests are unable to complete sometimes as a result of this - the network will even completely disappear as an available WiFi network, before all devices then reconnect ~15seconds later.
The speeds coming into the property are great, I'm seeing a solid 100Mbps most of the time, both via ethernet and the 5GHz wireless network.
I've had an engineer out today, confused as much as I, he replaced the Hub 3 with a new one. The engineer encouraged that I leave the hub with it's 'smart' features enabled and let the hub works it's magic managing the connections itself. Unfortunately, this didn't sit well with me and I needed to know if it was still a problem... It is.
Could this be a firmware update that is causing the problem as I've never had a problem with this before and I'm now out of ideas as to how to resolve the problem beyond throwing my money at a third-party router, using my hub in modem mode.
Huge thanks in advance for any support you may have.