Virgin Media Community

[flipper01]

Hi,

I have just run network diagnostics on my Hub 3.0 after pinhole rest and buying extenders has failed to solve ongoing WiFi issues.

The diagnostics say there are no issues with:

gateway IPv4

Broadband connection

temp of hub

but then says that every single device currently connected to the hub has low signal strength and I need to move it closer to the hub (including the iPad I am doing the diagnostics on, sat right ne t to the hub!)

Has the WiFi transmitter in the hub given up the ghost, or is there some way I can fix this?

thanks

[gary_dexter · Accepted solution]

The hubs wifi is just poor.

Put it into Modem Mode and attach your own router or mesh system and be done with the hubs wifi.

[flipper01]

Did as you suggested Gary, and since switching to a separate router (went with Deco mesh network), have had not a single issue, and can even have TV on wireless without impacting other users. Thanks for the advice!