Have been without internet since 18:00 yesterday.
All lights on the Hub 3 are green. My iphone and Windows10 laptop can connect to the Hub3 via Wifi but Windows says “no internet” and the iphone Safari says “Safari could not open the page because the server stopped responding”.
When I log in to Hub3 settings page it recognizes something is wrong. It says internet - access denied.
I tried unplugging the power cable Hub3 for min. of 5 mins and then plugging back in and turning on with the switch next to the power cable. I have also tried the reset button. I have done all of this multiple times. All the cables coming from the wall and going to the Hub3 were untouched when problems started, but I checked them and they are all connected like they should be.
Anyone from Virgin Media reading along who can help me get internet back? Thank you.