Virgin Media Community

[Hughducker]

Hi,

Recently my Hub 3.0 has now got a permanent red light even when restarted or reset.

I have read that this was due to over-heating, but it feels cool from the outside and there is plenty of air/space around the hub.

Does this hub need replacing or is there someway to resolve this issue?

[carl_pearce]

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@Hughducker wrote:

Hi,

Recently my Hub 3.0 has now got a permanent red light even when restarted or reset.

I have read that this was due to over-heating, but it feels cool from the outside and there is plenty of air/space around the hub.

Does this hub need replacing or is there someway to resolve this issue?

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Assuming your HUB is in router mode it sounds faulty and needs replacing.