Menu
Reply
SanderC
  • 189
  • 3
  • 30
Up to speed
2,678 Views
Message 181 of 188
Flag for a moderator

Re: Hub 3.0 and BT Premium Whole Home WiFi

If you can get the bt disks to be a router, then do this then put your hub into modem mode, all these problems disappear.

Ted

0 Kudos
jamesgreengrass
  • 16
  • 0
  • 6
On our wavelength
2,676 Views
Message 182 of 188
Flag for a moderator

Re: Hub 3.0 and BT Premium Whole Home WiFi

Which isn't possible so a pointless suggestion

SanderC
  • 189
  • 3
  • 30
Up to speed
2,671 Views
Message 183 of 188
Flag for a moderator

Re: Hub 3.0 and BT Premium Whole Home WiFi

No need to be nasty I didn’t buy those as they are badged by BT. I bought something built by belkin, which can become a router. Even though which gives the bt disks a good report, other more technical reports don’t. I gladly went away from bt 

0 Kudos
primming
  • 6
  • 0
  • 0
Joining in
2,651 Views
Message 184 of 188
Flag for a moderator

Re: Hub 3.0 and BT Premium Whole Home WiFi

Hi

i resolved this issue by buying a router to plug in between the virgin media router and the bt disc.  I configured the router and then switched the virgin media box into modem mode.  Now i get a consistent 102-106mb/s on Wi-Fi and 100 on wired connections.  The bt system is fantastic. Having a dedicated router helps with speed.  😎

0 Kudos
Nickhoskins82
  • 7
  • 0
  • 4
Tuning in
2,643 Views
Message 185 of 188
Flag for a moderator

Re: Hub 3.0 and BT Premium Whole Home WiFi

Kev...I’m a current serving WE. Same background as you. I’ve looked into this deeply and unless you have the VM firmware update and the BT early adopter software...you won’t achieve reliability or stability. It’ll be about as reliable as a dabbed that eats crayons! 🤣

0 Kudos
OggyGhost
  • 36
  • 0
  • 1
Tuning in
2,582 Views
Message 186 of 188
Flag for a moderator

Re: Hub 3.0 and BT Premium Whole Home WiFi

It's not just an issue for anyone running the BT Home WiFi with the Hub3 I've been having the same issue when my Xbox One X is wired to the Hub it causes the Hub 3 to drop connection & reboot whatever happened to the Hub 3s or network at the beginning of July it's causing major issues.

personally i don't think the Hub 3 is fit for purpose its hardware is out of date the sooner that they role out the Hub 4 to every customer and not just exclusive to Gigabit contracts the better. The Hub 3s have been plagued with issues from day 1

SanderC
  • 189
  • 3
  • 30
Up to speed
2,578 Views
Message 187 of 188
Flag for a moderator

Re: Hub 3.0 and BT Premium Whole Home WiFi

Lots of other mesh systems are far better as they can be the router also and now support better wifi

 

 

 

Ted

0 Kudos
Kev_B
  • 8.07K
  • 288
  • 920
Community Manager (Retired)
Community Manager (Retired)
2,505 Views
Message 188 of 188
Flag for a moderator

Re: Hub 3.0 and BT Premium Whole Home WiFi

Good afternoon,

Just a further update, this firmware version is currently being rolled out nationwide.

I'm closing this discussion as a result.

Kev

The do's and don'ts. Keep the community welcoming for all. Follow the house rules