Virgin Media Community

[scottlisawatson]

Hello

The LED bar on my router is solid red. I have rebooted it but still red. Not too worried as it is still working but concerned it could be about to give out!

Thanks for any assistance.

Scott

[Beth_G]

Hi Scott,

Thank you for your post, welcome to the Community Forums.

I'm sorry to hear you have a red light on your Hub - this can mean that the Hub is overheating but there's also a possibility of it being a LED issue.

Can you please confirm if the Hub is in an open and clear space? 😊

Thanks

[scottlisawatson]

Hi Beth

Yes it's just sitting on top of a table with nothing around it. Barely warm to to touch if that helps?

Thanks

Scott

[Matthew_ML]

Thank you for letting us know, I am going to send you a PM now.

Please look out for the purple envelope. Thanks