Hi Pinkle89,
Thanks for using the forums to get this issue with your WIFI looked into, I am sorry if this has been causing issues whilst trying to order WIFI pods. I would be more than happy to look into this for you.
I have checked on my side for any issues that could be causing your WIFI to drop out and I can see that your Hub hasn't been rebooted in nearly 5 weeks, if you could please try rebooting your Hub and allow it to settle after the reset it may rectify your WIFI issues.
We usually recommend rebooting the Hub every 2 weeks so that the data and stats can refresh, otherwise it could cause congestion along with intermittent/slow connection like you're experiencing now. I would also highlight this really helpful page about WIFI issues which may help too 👉 WIFI Issues.
Please let us know how you get on with the Connect App after doing this.
Megan_L