I have never experience d such terrible support from a company!
constantly being cutover
Eventually talking to remote support who run a check adk the same inane questikns and pass you over to repeat the sane after a age waiting
eventually promised an actual tech return call that just never comes
now i cant even get inna wsiting list
if i could get through i would cancel the whole thing
im so frustrated i an stopping my direct debit and let them chase me for a change
dies anyone know any backdoor to actually get support
even twitter is now ignored
i expect covid 19 will be ysed as an excuse - pathetic effort from Virgin