Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Just joined
101 Views
Message 1 of 4
Flag for a moderator

How to get a Booster?

I have tried to order a booster online and via the app, neither lets me.  I tried phoning customer services, but after having been on hold for 3/4 hour - quite a record I gave up. I have tweeted! there is no email address.  Happy to pay extra £3 a month, but cannot work out how on earth to speak to anyone at Virgin.  

As I can't rent out my room with no wifi this is costing me a lot of money.

How can I get a BOOSTER???? 

 

 

0 Kudos
Reply
Highlighted
  • 24.4K
  • 1.4K
  • 3.1K
Alessandro Volta
98 Views
Message 2 of 4
Flag for a moderator

Re: How to get a Booster?

Don’t pay £3 per month. That’s £36 per year in rental.

Put the money towards your own better kit. 


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply
Highlighted
  • 17.28K
  • 1.82K
  • 2.99K
Very Insightful Person
Very Insightful Person
71 Views
Message 3 of 4
Flag for a moderator

Re: How to get a Booster?

Gary is right you would be better investing in either.....

1) A Mesh System
2) A Wireless router
3) A Wireless access points
OR
4) A combination of the above

Depending on the distance, construction materials, obstructions, etc between your Hub and the wifi "blackspot(s)".

--------------------
John
--------------------

My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply
Highlighted
  • 1.87K
  • 71
  • 137
Forum Team
Forum Team
22 Views
Message 4 of 4
Flag for a moderator

Re: How to get a Booster?

Hi SiobhanFaheyGla, 

 

Welcome to the Community and thank you for posting. 

 

I am sorry to hear you have been experiencing issues in reaching the team to order a booster. 

 

Have you been able to speak to a member of the team or arrange the boosters since your last post to us?

If not, please let me know and I will be happy to assist further. 

 

Thanks 

 

 

Nat
0 Kudos
Reply