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How to check issue tracking number

Hi,

Had an engineer visit me today, and he told me it is an issue with the street and will be fixed tomorrow. He has written down a tracking number for me, but can't find where to enter it on the Virgin website.

Can anyone give me a link? It starts with "FOO", followed by 7 digits.

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Alessandro Volta
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Re: How to check issue tracking number

You can’t look them up online 


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Re: How to check issue tracking number

Hi Moonschool,

 

Thanks for your post.

 

As the community have advised, you're not able to look them up online, but you can always check with us here and we can give you an update. 

 

Have things now been resolved since posting? 

If you need anything, then do let me know 🙂

 

Thanks


Melissa

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