on 29-06-2020 12:44
I have c. 50 devices (mix of smart bulbs, Alexas, smart plugs, iPads, computers, etc) and I can no longer add additional smart home devices via either the Virgin Media router or an Airport Express Base Station (1st Generation) + two further Airport Express devices on a separate home network but connected via Ethernet to the Virgin hub.
Is there a maximum number of devices allowed on Virgin's Hub 3 including those connected in addition and presumably cumulatively via a connected separate wifi network as indicated above?
Thank you for any assistance offered!
on 29-06-2020 12:47
Hello
There is no physical limit on the number of devices that can be added / connected to the hub although there is a limit on the number of IP addresses that can issued and that would be 250+
When you try and connect another device what error message are you getting when trying to connect to the hub.
Regards Mike
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on 29-06-2020 13:23
Yes there is a max number of devices.
Youre better off getting your own router that can support more devices and run the hub in modem mode.
on 29-06-2020 14:22
@PDS123 wrote:I have c. 50 devices
The hub is like are you serious! I'm playing dead🤣
on 29-06-2020 14:30
on 29-06-2020 14:39
Hey PDS,
I have a similar set up with Hue bulbs and devices out the wazoo and definitely had similar problems to those that you are describing. I used powerlines to get to deadspots, wifi extenders...etc..a real Frankenstein setup that was a bit fragile but worked mostly. Wifi would cut out fairly regularly leaving frustrated teachers (especially during lockdown Zoom lessons). Also, two iphones could be in the same room...one with good wifi and the other, nada...
Chats with tech help generally resulted in them trying to upgrade my broadband to increase capacity (we're on 200). One guy suggested that, yes, that was a lot of devices to try and attach to one wifi network and what did I expect ?!?!?
As an fully committed apple family, it pains me to suggest it, but maybe the venerable Airports might be approaching retirement age... I dunno. I know the adage...if it ain't broke...
The solution that I finally settled on after trying various routes with wildly varying degrees of success was to rip it all out and go for an independent Mesh system. I now use the VM Hub still in router mode, but with the radios turned off and the first mesh node (TP Link P9) ethernetted to the VM hub. Everything connects just fine without any of the associated drop off of wifi that we would encounter on a daily basis. Less lag, more consistent u/l and d/l and no dead spots or hue bulbs being unresponsive. No swearing from the wife when she loses her student. Each node has two ethernet ports for wired equipment. Wish I'd done this ages ago, but I'm stubborn and don't like spending money
Hope you get sorted.
Richard
on 02-11-2020 20:30
Does anyone know what the maximum number of devices is?
I have a substantial number of devices and added 4 more today. Since then my connection has been a bit flaky. Probably a coincidence, or it could be just more devices = more Wi-Fi collisions = more error correction = flaky connection.
on 02-11-2020 20:58
@james8734 wrote:Does anyone know what the maximum number of devices is?
I have a substantial number of devices and added 4 more today. Since then my connection has been a bit flaky. Probably a coincidence, or it could be just more devices = more Wi-Fi collisions = more error correction = flaky connection.
There is no maximum, theoretical or real, the Hub is good for as many devices as can be connected without compromising the connections.
on 12-05-2021 09:50
on 12-05-2021 10:03
Hello unknown_user1
Thanks for your post
I can see that also when you called today, The agent noticed that the 5g signal was disabled
Which has been switched back on
Can you reboot your hub please and try another speed test
Gareth_L