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How long for a package upgrade to be applied?

Hi, I've had an email saying that everything has been actioned but my broadband and TV packages are the same as ever.

I'm not getting much luck getting through to support on phone or message.  I've restarted the router of course.  Was an upgrade from 50 to 150.

ta!

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Alessandro Volta
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Re: How long for a package upgrade to be applied?

Log into the Hub Settings and copy and paste the contents of the Configuration tab onto here.

***********************************************************************************************************************************

Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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Community elder
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Re: How long for a package upgrade to be applied?

There isn't a 150 tier.  It goes 50, 100, 200, 350, 500, 600 and 1G

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Re: How long for a package upgrade to be applied?

Ah yeah.  200.  It took a few hours and a couple of restarts of the SH3 to work.

That Superhub 3 really is trash though so I've set up a mesh wifi thing instead which is vastly better.