Menu
Reply
ShinFTW
  • 1
  • 0
  • 0
Just joined
126 Views
Message 1 of 2
Flag for a moderator

How long does a broadband upgrade take?

I've recently swapped my 100Mbps to 350Mbps. The engineer came earlier today but I've been checking speeds and only get 85Mbps wired with a CAT6 directly to the Hub3. I've checked my network status in the broadband configuration and it states:

Primary Downstream Service Flow

SFID1034
Max Traffic Rate402500089
Max Traffic Burst42600
Min Traffic Rate0

Primary Upstream Service Flow

SFID1033
Max Traffic Rate38500089
Max Traffic Burst42600
Min Traffic Rate0
Max Concatenated Burst42600
Scheduling TypeBest Effort
0 Kudos
Reply
tehwolf
  • 1.62K
  • 263
  • 393
Superfast
116 Views
Message 2 of 2
Flag for a moderator

Re: How long does a broadband upgrade take?

The max traffic rate looks fine, and since you're using CAT6 it feels unlikely that it's a cable issue.. are you certain the network card is a 1gb NIC?

Either check "connected devices" on the hub, and see what it reports as the link speed, or check the link speed on the device you're connected with..