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Message 11 of 12
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Re: How do I get a new router?

They said they were sending me a new router by Wednesday and today (Thursday) a power supply for my old router arrived. I might add that the power supply is fine. The ethernet ports on the back of my router are not working properly.
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Message 12 of 12
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Re: How do I get a new router?

Hi D4yz33,

Thanks for using the forums to get this issue looked into, I am sorry you've not been having much luck with the faults/customer service teams. I can see you last posted on Thursday, which means you may have spoken to someone in the mean time, but if not I can still help get a new router sent out to you.

Please let me know any update 🙂

Thanks,

Megan_L

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