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MAW70
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How do I get a Superhub 3 upgrade

4 weeks ago

Hi,

I've currently got a SuperHub 2, and I've recently got a coupe of Lenovo laptops which won't connect to it on the 5G network.  Looking around I can see a few people have had this issue with Lenovo's.

How do I get a Superhub 3 upgrade, hopefully to try and fix, I saw there was an offer of a free upgrade a while ago. I tried the link on one of the forums, and it gave me a Ooops page.  I also tried ringing the call centre, but it looked like the backlog of calls was an hour.

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jbrennand
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Re: How do I get a Superhub 3 upgrade

4 weeks ago

Do your other devices connect ok to the SH2's 5GHz SSID ?

That is... is it just Lenovo's and if so why ? What have Lenovo got to say about it?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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