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How can I upgrade my WiFi hub

Hi all 

I would like to upgrade to a 3.0 hub but cannot get through to customer service?  Any tips for me?

B

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Very Insightful Person
Very Insightful Person
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Re: How can I upgrade my WiFi hub

You could try the "free" SH1/2/2ac upgrade/replacement scheme - see the link below - as they are trying to get everyone onto Hub3's.
It works first time for about 50% of customers, but if you get the - "Ooops - please call" message, then come back here for more assistance before calling.

https://www.virginmedia.com/shop/hub-swap.html?buspart=uk_app_connect2_hubswap

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Re: How can I upgrade my WiFi hub

Hi p312bd2,

You might be able to swap to a hub 3 if you haven't already got one via the hubswap link  If you get an error message you will need to call in 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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