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How can I get a Hub 5?

starsky135
On our wavelength

Hi all, I moved to Gig1 a year or two ago but still use a Hub 4. I was under the impression we'd get a 5 at some point but that day never came. Phoned VM and was told it would cost me to get a Hub 5. Seems daft given the Hub 4 doesn't have Wi-Fi 6 or 2.5Gb Ethernet, and I wouldn't actually own it. Support even told me there was no difference between the two hubs (????????????). How can I go about getting one for free?

Many thanks!

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

jbrennand
Very Insightful Person
Very Insightful Person

See my reply to the same question last week....

https://community.virginmedia.com/t5/Networking-and-WiFi/Superhub-5-wifi6/m-p/5422622#M564227

 


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

See where this Helpful Answer was posted

2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

See my reply to the same question last week....

https://community.virginmedia.com/t5/Networking-and-WiFi/Superhub-5-wifi6/m-p/5422622#M564227

 


--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Zach_R
Forum Team
Forum Team

Hi @starsky135,

Thank you for your post and welcome back to our community forums. We're here to help.

It looks like @jbrennand has been able to provide the answer to your query here, but please do let us know if there's anything more that we can help you with.

Thanks,
 


Zach - Forum Team
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