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How can I cancel my broadband?

AnvaPIetra
Joining in

I've been trying for hours now to cancel my broadband, no success so far! I've been both on phone and on chat for more than 3 hours and not a single person spoke to me! I have tried to cancel my broadband directly via my account,. but this is impossible. Is there anyone how can help me, before I end up cancelling my direct debt? 

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