Hello, I am having randomly high ping and packet loss that goes up to 50-60 % and I can't do anything about that. I've been told to use PingPlotter I will upload results below. I've saved picture from app teamspeak 3 which is used to communicate how my ping and loss looked. I am using wifi booster c2600 which is connected to my PC by rj45 cable. Ping and loss is getting higher at random hours. It is happening for few days now.
Hello Thank for joining in on the forum, we will try the best to get your issue resolved.
It is very difficult to help when the screen shots are non English but can you do -
Can you please post your network stats from the hub Open a Web browser (e.g. Internet Explorer) and enter the address http://192.168.0.1 Note: If you have enabled Modem Mode on your Hub 3.0 you will need to use 192.168.100.1 instead. Posting the stats by copy and paste will remove all personal information so no breaches. Do not login but click on where it says "Check Router Stats" and then copy and post from the following 4 tabs, Downstream, Upstream, Configuration and Network logs (if they are pasted then all personal information is * out) and we can check your power level, also while you about that can you please go around and check that all connectors to VM equipment are hand tight. Also while doing this please check for any damage to cable, or un-terminated connection without either coax or a terminator. Also please run "Check service status" at the top right of this forum and call 0800 561 0061 to check for local issues. Also one think you can do is too signup at https://www.thinkbroadband.com/broadband/monitoring/quality and setup a broadband quality monitor which will keep an eye on you connection by sending a small amount of data to the hub asking if it still on.
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About BQM I used for 3 days now and it didn't show any packet loss, whats weird I was getting like 30-40 and over 1k ping at 9pm, and I've forgot to upload stats from PingPlotter there are below. Thanks for answering