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High level complaints contact details

Does anyone have details of a high level complaints contact, I have had a nightmare service from Virgin Media with constant issues with my hub but they refuse to replace it.  This is despite both wired and WIFI having ongoing faults.

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High level complaints

Does anyone have details of a high level complaints contact, I have had a nightmare service from Virgin Media with constant issues with my hub but they refuse to replace it.  This is despite both wired and WIFI having ongoing faults.

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Very Insightful Person
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Re: High level complaints

Ive merged your duplicate posts as per the House Rules 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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Re: High level complaints

Thanks posted on the wrong board first time

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Alessandro Volta
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Re: High level complaints

OFCOM has suspended complaints etc. during the pandemic. 

Do you want to post some details on the issues instead and try and get help here?


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