Over the last few weeks I have been receiving regular latency spikes at home on my Wi-Fi across multiple devices. I received a Hub 4 over the weekend hoping it may alleviate some of the issues but they have remained the same. My local area shows that there are apparently no issues with the broadband so I was instead prompted to run a test on the Hub only to find out however that the Hub 4, despite being the newest model, does not support this function. This is also the case when trying with the Connect app.
I have attached a BQM below to show the extent of the latency issues. Any help would be much appreciated.
Quick Update: I've noticed that my downstream is currently +20 whereas I know it should be between -10 and +10. Not too sure what could be causing the issue still but at least I may have narrowed down the problem area.
Type 192.168.0.1 (192.168.100.1 in Modem mode) into your browser URL bar and press enter.
Hub 2 & 3 When the page appears DO NOT LOG IN but click ‘Check Router Status’.
Hub 4 When the page appears LOG IN then click ‘Check Router Status’.
Copy and paste the contents of the Downstream, Upstream, Configuration and Network Log tabs onto here, if you get a yellow / straw box warning click the Post button again. Use one post for each tab if you wish.