Hi Jon 👋
Thanks for coming back to us on the forums about your connection issue over your PlayStation 4 & 5.
We’ve not identified any other issues between us and your Hub, so once this issue is resolved, you shouldn’t have any other connection problems. Please check your connection over the next 24 hours and only contact us again if you’re still seeing problems after this. Your monitoring will then help us identify why you’re still seeing an issue.
Please also check that all the cables between your wall point and the Hub are secure, as loose cabling can contribute to problems.
You can also check your Online Account to see if the diagnostic test can detect any issues which you can then report to us.