Help with poor speeds in some rooms

[nikeshpatel9]

I've just started using the vm connect app and noticed on scanning for blackspots that a couple of my rooms have upload and download speeds under 20 mbps. I'm a volt customer so I think I'm eligible for wifi pods to try and sort the issue, but the app isn't taking through the process for ordering as promised.

Can anyone help me out on how to sort my issue/order some pods to sort my coverage?

Many thanks in advance.

[Adduxi · Accepted solution]

If the Connect app is not working, just wait here a day or two for a VM Mod to pick this up and discuss with you directly.

[Zoie_P]

Hi @nikeshpatel9, 

Thank you for your post and welcome to our forums 🎉
We can certainly get this looked into for you, I will pop you over a PM so keep an eye out for the little envelope 📩👀
Zoie