Please can someone help me sort my hub out. it has a solid green light at the bottom and then the flashing arrows are also green. ive called virgin and they basically told me they couldn’t help as the hub was offline!
You can either phone in (08:00 is the best time) and hope that you get someone that is interested in helping or wait on here for a few days (6 to 7 days average) until one of the VM Forum Staff comes along.
If you wait on here Do Not bump the thread it will put it further down the VM 'to do list'.
When I spoke to them this morning he didn’t want to help. So I have booked an engineer to come Monday. But that’s 2 whole days away! And in lock down it’s hard work with a 17 months old without YouTube!