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Help needed no internet and tv

mahirkhan
Tuning in

Hi my tv and internet and landline says I need to check cables even though everything is connected look at photos below, please help I’m working everyday and can’t get an engineer in.image.jpg

image.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

Jonnie500
On our wavelength

You didn't say where you are, but, if you are in the Cambridge, Cambs area, then since 21:30 Sat 11/11/23 --- everything VM is broken ...

See where this Helpful Answer was posted

4 REPLIES 4

Jonnie500
On our wavelength

You didn't say where you are, but, if you are in the Cambridge, Cambs area, then since 21:30 Sat 11/11/23 --- everything VM is broken ...

Tudor
Very Insightful Person
Very Insightful Person

Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Hi, thank you yes I am in Cambridge and can confirm everyone is having the same issue near me.

Hey mahirkhan,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you had issues with your services over the weekend. I have looked into this and cannot see any issues from here. How are things looking at the moment?

Kind Regards,

Steven_L