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nikbower
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Help interpreting BQM

2 weeks ago

Virgin replaced my router (which I have been asking them to do for 6 months) and finally I have a stable connection again.  Yay.  But over the past few days I've had slow speeds and observed strange BQM results - does this suggest a problem lurking?  Thanks for any help / advice.

BQM1.pngBQM2.pngBQM3.pngBQM4.png

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gary_dexter
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Alessandro Volta
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Re: Help interpreting BQM

2 weeks ago

Post share links to the BQM rather than images that need approval

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nikbower
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Re: Help interpreting BQM

2 weeks ago - last edited 2 weeks ago 

c995ecea59fe54fa1e2caa52c790d32080ca8f7c-20-02-2021

292fa35a8a31b40cabbd34c1b396201de083c795-21-02-2021

ed1640ef712e824ba6f73d6d0df8353c1dfbbe57-22-02-2021

136c97715cb5f8731a5f61cf04e69246847975fb-23-02-2021

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gary_dexter
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Alessandro Volta
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Re: Help interpreting BQM

2 weeks ago

I assume you have a Hub3?

The blocks of red is where the hub stops responding to ICMP requests - it's a known issue and is "normal" behaviour for the hub.

Did you also update your WAN IP on your BQM?

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I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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nikbower
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Re: Help interpreting BQM

2 weeks ago

Ah OK, thanks very much - so nothing to worry about.  Appreciate the help!

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