Keep getting No ranging response errors and keeps affecting broadband speed. Vriginmedia status shows no problems in area (but there was one earlier today).
Data below.
Many thanks in advance,
P
Network Log
Time Priority Description
02/02/2021 16:32:30 | critical | No Ranging Response received - T3 time-out;CM-MAC=xxx;CMTS-MAC=xxx;CM-QOS=1.1;CM-VER=3.0; |
02/02/2021 16:32:30 | critical | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=xxx;CMTS-MAC=xxx;CM-QOS=1.1;CM-VER=3.0; |
02/02/2021 16:32:11 | critical | No Ranging Response received - T3 time-out;CM-MAC=xxx;CMTS-MAC=xxx;CM-QOS=1.1;CM-VER=3.0; |
02/02/2021 16:32:10 | critical | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=4xxx;CMTS-MAC=xxx;CM-QOS=1.1;CM-VER=3.0; |
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 146750000 | 3.7 | 40 | 256 qam | 2 |
2 | 138750000 | 4 | 40 | 256 qam | 1 |
3 | 154750000 | 3.5 | 40 | 256 qam | 3 |
4 | 162750000 | 3.4 | 40 | 256 qam | 4 |
5 | 170750000 | 3.4 | 40 | 256 qam | 5 |
6 | 178750000 | 3.2 | 40 | 256 qam | 6 |
7 | 186750000 | 3.2 | 40 | 256 qam | 7 |
8 | 194750000 | 3.2 | 40 | 256 qam | 8 |
9 | 202750000 | 2.7 | 40 | 256 qam | 9 |
10 | 210750000 | 2.5 | 38 | 256 qam | 10 |
11 | 218750000 | 2 | 40 | 256 qam | 11 |
12 | 226750000 | 2 | 38 | 256 qam | 12 |
13 | 234750000 | 2 | 40 | 256 qam | 13 |
14 | 242750000 | 1.7 | 38 | 256 qam | 14 |
15 | 250750000 | 1.7 | 38 | 256 qam | 15 |
16 | 258750000 | 1.5 | 40 | 256 qam | 16 |
17 | 266750000 | 1.7 | 38 | 256 qam | 17 |
18 | 274750000 | 1.7 | 38 | 256 qam | 18 |
19 | 282750000 | 1.7 | 38 | 256 qam | 19 |
20 | 290750000 | 1.7 | 38 | 256 qam | 20 |
21 | 298750000 | 1.5 | 38 | 256 qam | 21 |
22 | 306750000 | 1.7 | 40 | 256 qam | 22 |
23 | 314750000 | 1.5 | 38 | 256 qam | 23 |
24 | 322750000 | 1.2 | 38 | 256 qam | 24 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 40.3 | 13 | 0 |
2 | Locked | 40.3 | 23 | 0 |
3 | Locked | 40.9 | 16 | 0 |
4 | Locked | 40.3 | 32 | 0 |
5 | Locked | 40.9 | 123 | 0 |
6 | Locked | 40.3 | 140 | 0 |
7 | Locked | 40.3 | 81 | 0 |
8 | Locked | 40.9 | 77 | 0 |
9 | Locked | 40.3 | 18 | 0 |
10 | Locked | 38.6 | 23 | 0 |
11 | Locked | 40.3 | 20 | 0 |
12 | Locked | 38.9 | 37 | 0 |
13 | Locked | 40.3 | 17 | 0 |
14 | Locked | 38.9 | 24 | 0 |
15 | Locked | 38.9 | 22 | 0 |
16 | Locked | 40.3 | 35 | 0 |
17 | Locked | 38.6 | 25 | 0 |
18 | Locked | 38.6 | 15 | 0 |
19 | Locked | 38.9 | 27 | 0 |
20 | Locked | 38.6 | 34 | 0 |
21 | Locked | 38.6 | 21 | 0 |
22 | Locked | 40.3 | 16 | 0 |
23 | Locked | 38.9 | 22 | 0 |
24 | Locked | 38.9 | 37 | 0 |
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 39400000 | 43.3 | 5120 | 64 qam | 12 |
2 | 32600000 | 39.8 | 2560 | 64 qam | 13 |
3 | 46200000 | 44.8 | 5120 | 64 qam | 11 |
4 | 53700000 | 46 | 5120 | 64 qam | 10 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 56 | 0 |
2 | ATDMA | 0 | 0 | 77 | 0 |
3 | ATDMA | 0 | 0 | 56 | 0 |
4 | ATDMA | 0 | 0 | 44 | 0 |