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KASELDOP
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Message 11 of 18
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Re: Help - Cannot find http://192.168.0.1 - to access H3 settings to change password etc

Hi, After following this thread it seems I have the same problem. I have the Super hub 2 .

I have purchased a VPN But after finding things are not working because the Super is set for it not to. So need to change the settings except when i put the sequence http://192.168.0.1 it just takes me to internet sites and not to my hub. sometimes it says maybe firewall settings.

any assistance much appreciated

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John_GS
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Message 12 of 18
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Re: Help - Cannot find http://192.168.0.1 - to access H3 settings to change password etc

Hi KASELDOP,

 

Thanks for posting and welcome to the community. Whilst we cannot help with VPN's, we can offer to replace the hub for you with a hub 3, as you're using an older model. Would you like to do this?

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Cawsie
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Message 13 of 18
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Re: Help - Cannot find http://192.168.0.1 - to access H3 settings to change password etc

Clear cache from browser first then reboot phone or tablet etc

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jem101
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Message 14 of 18
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Re: Help - Cannot find http://192.168.0.1 - to access H3 settings to change password etc

@KASELDOP you are typing that address into the address bar at the very top of the browser window and not into Google’s (or whoever) search box aren’t you?

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Billyboy323
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Message 15 of 18
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Re: Help - Cannot find http://192.168.0.1 - to access H3 settings to change password etc

Try using your mobile as you would your laptop

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thomasdjas
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Message 16 of 18
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Re: Help - Cannot find http://192.168.0.1 - to access H3 settings to change password etc

Thanks, this is a really helpful article for me!

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Adr1anSS
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Message 17 of 18
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Re: Help - Cannot find http://192.168.0.1 - to access H3 settings to change password etc

i had same issue .. an guy from vm came and just changed a cable that had no problems and said hr increased the signal from  outside box ... bull shiet ... vm and all networks have issue but they just want our money !

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gary_dexter
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Message 18 of 18
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Re: Help - Cannot find http://192.168.0.1 - to access H3 settings to change password etc

What same issue?


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