Almost deja vu reading these posts…upgraded to 1gig and Volt from 500, now paying the extra but getting same download speeds.
Have chatted with various advisors while accessing Sam knows and they acknowledge input around 1134 but download 500-550.
The stock answers…
1. Oh can’t understand that
2. Have you checked your cables
3. Have you reset ?
Good value Virgin…Less speed for greater cost.
Is there absolutely nobody to help ??