HUB 3 permanent red light

[Doptidmum]

My HUB 3 is showing a permanent red light. This has been the case for some months now despite turning off the HUB overnight and whenever the house is empty. I have performed the 60 second pinhole reset and the light remains red. 

[Kain_W]

Hi Doptidmum,

Thanks for your post and welcome to the community.

Many apologies for the issues experienced with your Hub 3, so we can get this sorted I've dropped you a PM.

The message will appear within the envelope icon.

Regards,

[Kain_W]

Thanks for your cooperation over PM Doptidmum,

The appointment has now been booked in for you, this can be rescheduled if needs be by signing into MyVM.

Do let us know how it goes!

All the best,