HUB 3 - WEAK WIFI SECURITY

[Dinger]

With the regular loss of wifi and Weak Security it suggest to use WPA 3, but when I go into the Hub 3 it doesn’t give me the option to change to WPA 3.  The Hardversion is: 10 and the Software Version is: 9.1.2109.200.   Also says IPv4 Lease expires in 6 days

[carl_pearce]

https://community.virginmedia.com/t5/Networking-and-WiFi/iOS-14-Weak-Security/m-p/4410050

[Dinger]

Sorry, tried all that.  The post you referred to is nearly 3 years old!!   Plus we are now on IOS 16.5.     My Hub 3 doesn’t show the option to use WPA 3.   Still getting the same problems.

[Client62]

Only Hub 5 has WPA3-SAE as a wireless security option.

Apple's Weak Security messages are triggered by WPA-PSK i.e. WPA1-PSK (pre 2006 era), not the lack of WPA3.

On a Hub 3 in Wireless >>> Security select WPA2-PSK for 2.4 + 5 Ghz, then Apple kit should be content.

It looks like this :



With the Hub 3 set to WPA2-PSK,  should the Weak Security messages continue, turn your attention to any WiFi Extenders / Powerline extenders / WiFi Access Points that also need to have WPA-PSK disabled on both the 2.4 & 5 Ghz bands.

[carl_pearce]

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@Dinger wrote:

Sorry, tried all that.  The post you referred to is nearly 3 years old!!   Plus we are now on IOS 16.5.     My Hub 3 doesn’t show the option to use WPA 3.   Still getting the same problems.

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It certainily is still relevant as the HUB 3 is several years old.

The HUB 3 will never have WPA3.

[Dinger]

thank you. I’ll just have to live with it.  I was told I would get a Hub 5 when I upgraded but it never materialised.

[carl_pearce]

The HUB 5 is for Gig1 customers.

[Paulina_Z]

Hi @Dinger,

Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're having some issues with your Hub and that you were promised a Hub 5 but never received it.

Have you been in touch with our team to discuss your package content and why you've not received a Hub 5?

How is your connection getting on? Is there anything we can do to help you today?

Please let us know so that we can assist.

Thank you! 

[Dinger]

Thanks for all your help,  I’ll just have to try and work through things.  I’ve had engineers visits and even a senior guy came before Xmas.  I think a Hub 5 was ordered, but it never arrived.  I fully appreciate it was for the 1Gb.  I didn’t ask for it,  it was the engineers thst said that.

[Paul_DN]

Hi Dinger,

Thank you for reaching back out, apologies you still have the same issue, the information carl_pearce added is still relevant and is a fix in most cases, apologies this didn't work for you.

Regards

Paul.