Menu
Reply
Highlighted
  • 59
  • 0
  • 6
On our wavelength
306 Views
Message 1 of 17
Flag for a moderator

Gurus please check...

 

 

hi.

hub 3 randomly rebooting. Hope it's a dodgy surge power strip which has now been replaced.

all connections tight...hub in modem mode. Good speeds from router.

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

11870000000.238256 qam7
21390000000.738256 qam1
31470000000.538256 qam2
41550000000.238256 qam3
51630000000.238256 qam4
61710000000.238256 qam5
71790000000.238256 qam6
8195000000038256 qam8
9203000000038256 qam9
10211000000-0.237256 qam10
11219000000-0.237256 qam11
12227000000037256 qam12
13235000000-0.237256 qam13
14243000000-0.537256 qam14
15251000000-0.537256 qam15
16259000000-0.738256 qam16
17267000000-0.738256 qam17
18275000000-0.738256 qam18
19283000000-0.738256 qam19
20291000000-0.937256 qam20
21299000000-0.937256 qam21
22307000000-138256 qam22
23315000000-138256 qam23
24323000000-138256 qam24



Downstream bonded channels

0 Kudos
Reply
Highlighted
  • 59
  • 0
  • 6
On our wavelength
305 Views
Message 2 of 17
Flag for a moderator

Re: Gurus please check...

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked38.960
2Locked38.960
3Locked38.650
4Locked38.690
5Locked38.650
6Locked38.660
7Locked38.660
8Locked38.660
9Locked38.640
10Locked37.650
11Locked37.650
12Locked37.640
13Locked37.640
14Locked37.370
15Locked37.650
16Locked38.650
17Locked38.660
18Locked38.650
19Locked38.950
20Locked37.680
21Locked37.6200
22Locked38.650
23Locked38.660
24Locked37.660
0 Kudos
Reply
Highlighted
  • 59
  • 0
  • 6
On our wavelength
300 Views
Message 3 of 17
Flag for a moderator

Re: Gurus please check...

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1462000003.75512064 qam8
2537000003.75512064 qam7
3394000003.775512064 qam9
4326000003.8512064 qam10



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000
0 Kudos
Reply
Highlighted
  • 59
  • 0
  • 6
On our wavelength
291 Views
Message 4 of 17
Flag for a moderator

Re: Gurus please check...

I've set up a bqm earlier and will post it if the problem persists.

0 Kudos
Reply
Highlighted
  • 15.46K
  • 1.62K
  • 2.64K
Very Insightful Person
Very Insightful Person
272 Views
Message 5 of 17
Flag for a moderator

Re: Gurus please check...

Pretty spot on set of stats. Post the network logs at the same time as a fullish BQM - tomorrow.

--------------------
John
--------------------

My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply
Highlighted
  • 59
  • 0
  • 6
On our wavelength
268 Views
Message 6 of 17
Flag for a moderator

Re: Gurus please check...

Ok will do. Thanks

0 Kudos
Reply
Highlighted
  • 59
  • 0
  • 6
On our wavelength
142 Views
Message 7 of 17
Flag for a moderator

Re: Gurus please check...

Ok no reboots seen since changing surge power block yesterday. Hope i haven't spoken too soon. [url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/22bf53a6f30bca5a8c25679526981... 

 

Thank you for your help

0 Kudos
Reply
Highlighted
  • 59
  • 0
  • 6
On our wavelength
134 Views
Message 8 of 17
Flag for a moderator

Re: Gurus please check...

ECAADD33-0B67-42A8-9EF3-5186293010D8.png

looks ok?

0 Kudos
Reply
Highlighted
  • 15.46K
  • 1.62K
  • 2.64K
Very Insightful Person
Very Insightful Person
93 Views
Message 9 of 17
Flag for a moderator

Re: Gurus please check...

Your link doesnt work and your image has been rejected!      Probably as it had personal info in there that should have been removed - e.g. MAC address, i.p. address, etc


--------------------
John
--------------------

My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply
Highlighted
  • 59
  • 0
  • 6
On our wavelength
77 Views
Message 10 of 17
Flag for a moderator

Re: Gurus please check...

Ok John thanks.

is there an faq on how to show the bqm image on the screen. Coming up with image too big. Looking at sample images from the bqm website mine looks very similar to the very good connection example. No red, low latency .

So had another reboot about an hour ago. So have performed a factory reset ( 60 second press and hold)

do these routers pack in regularly?. Really need it to work as family work from home.

log from router...

Network Log

Time Priority Description

01/08/2020 14:53:37noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
31/07/2020 01:53:47criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
30/07/2020 14:14:2criticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
30/07/2020 14:14:1Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
30/07/2020 14:13:56criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
30/07/2020 14:13:56Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
30/07/2020 14:13:56criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
30/07/2020 14:13:56Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/07/2020 18:32:6criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/07/2020 15:11:1noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/07/2020 21:26:35criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/07/2020 17:21:0ErrorMap Request Retry Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
23/07/2020 12:33:17criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
23/07/2020 09:34:55ErrorMap Request Retry Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/07/2020 02:59:16criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
19/07/2020 04:02:49ErrorMap Request Retry Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
19/07/2020 03:41:17criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
18/07/2020 07:02:1ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
17/07/2020 23:09:28ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
17/07/2020 19:54:22criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
0 Kudos
Reply