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Got Hub 4 is terrible

Got the new Hub 4 Gig 1 broadband last week and its terrible.

All my previous smart devices like light bulbs and sockets no longer work.

Chromecast will not connect to the wifi also.

Wifi strength is even worse than the previous hub.

Total waste of paying the extra money.
Can't get a hold of anyone to talk to support.

 

I've tried rebooting it etc, switching off 5gz etc .

 

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Alessandro Volta
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Re: Got Hub 4 is terrible

Put the hub into modem mode and get your own router or mesh system

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I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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Re: Got Hub 4 is terrible

I agree with Gary. You shouldnt have to I know but I ended up forking out £270 for a mesh solution and its rock solid. That was after the Hub 4 came with wi-fi extenders as well. I am sure there are cheaper solutions but I agree the Hub 4 isnt brilliant and might be worse than the Hub3 for wifi coverage

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