I started a new job recently and have not been able to connect to the GlobalProtect VPN cleanly.
If I connect at work, go home and connect it connects without any issues. I can then sleep my PC and connect every morning without fail, however this obvious creates a build up of RAM etc and isn’t sustainable. My plan was to do this then once a week go into the office to reconnect, however for the last week I have managed to shutdown, log in and reconnect without any issues.
That was until this morning. I am now back to square one and it’s really frustrating. I have a super hub 4 and I am connect via Ethernet. I get a consistent 650mbps on my PC so it’s not the connection.
I have scoured other forums but can’t find any answers - does anyone have any ideas?
Is your client configured to connect via IP address or via a dns name? Can you check? If DNS name, does it resolve to the correct address (you can check this using the nslookup tool from a command prompt)
What does the output of a tracert -d dns.name in a command prompt show?
Thank you both for the help and sorry for the slow reply. it turns out the laptop was the issue, not the network or my employer. There were a lot of issues regarding global protect and virgin media, but it seems as though that problem was with the hub3. Thanks again, Leo