Hi there,
I have noticed that on my Virgin Media, it says that Gig1 is available in my area, which is 30; see image from my account page:

If anyone has any tea on this, I'd appreciate it!
I am wondering if this is genuinely the case, as I am having a colossal amount of issues with my Virgin Media at present, I've spent 10 hours on the phone trying to sort them out, mainly being sent to offshore centers, and I believe if this is indeed the case, then it could sort my problems out. I have already made an assumption that it may be the case, and have included this as a desirable and reasonable solution to the many problems I am currently encountering in a complaint I have made this evening -- it's something that was brought up to me by an acquaintance.
Equally, if anyone here that works for VM, UK based can help me with my problems I'm facing through PM or through my complaint number which I can also send via PM, that would be a God send. At this point, I've lost all confidence in Virgin Customer Service because of the colossal wait times and the amount of time you actually have to spend to not even get an issue resolved.
Cheers in advance & stay safe.
Hzy