Virgin Media Community

[pwar66]

Hi, 

Seems I'm not the only one .. 

I'm on gb and my Hub keeps restarting. Broadband monitor is showing consistent 2/3% packet loss.

any ideas .. is this bad Hub, over busy notwork .. why is it restarting .. been happening for a week or so now.

can I fix this my putting in modem mode and getting a decent router?

help please!

[g0akc]

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@pwar66 wrote:

can I fix this my putting in modem mode and getting a decent router?

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Probably.  Do you have a laptop/PC that you can connect direct to the Hub using an Ethernet cable?

If so, do so and put the Hub in Modem Mode - see if you have a steady connection to the laptop - if you do you should be able to put your own router in place and go from there

[pwar66]

Hi, 

thanks for replying

Laptop is already connected via Ethernet.

This isn’t a wifi issue it’s poor broadband coming in and causing the hub to restart by the look of it