Menu
Reply
oLionz
  • 2
  • 0
  • 0
Joining in
129 Views
Message 1 of 3
Flag for a moderator

Frequent and extreme lag spikes in game and very low upload speed

So I don't know too much about how ethernet and wifi functions and stuff like that, but I'm pretty sure that my issue is caused because of Virgin. Prior to my actual issue I'll provide some information to help.

On a speed test I'll get >10 ping 600-800mbps download and >1mbps upload

This issue has been occurring since I first got Virgin and has been on and off for months now. I have terrible lag spikes and can barely send messages and etc, (I think messaging might be caused because of the upload speed I'm not sure) and this only occurs during busy hours for other users like weekends, Friday night and etc. I also have Ethernet if that helps. 

0 Kudos
Reply
oLionz
  • 2
  • 0
  • 0
Joining in
128 Views
Message 2 of 3
Flag for a moderator

Re: Frequent and extreme lag spikes in game and very low upload speed

oLionz_0-1655659833688.png

Here is the speed test for reference

 

0 Kudos
Reply
Hayley_S
  • 3.9K
  • 129
  • 253
Forum Team (Retired)
Forum Team (Retired)
78 Views
Message 3 of 3
Flag for a moderator

Re: Frequent and extreme lag spikes in game and very low upload speed

Hello @oLionz,

Welcome, thanks for posting.

I am sorry for the issue with your internet.

Can you please tell me how long you have noticed your drop in upload stream? Have you tried testing what the upload speed is on your Ethernet cable? If not can you do this and show me what it is please?

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply