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bluebottle
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Frequent, Short WiFi Drops

Hi. I received a new Hub 3.0 last moth to replace a faulty one and since then the WiFi keeps dropping out across the household.  When it disconnects, the Hub shows no lights other than the white power light.  Looking at the WiFi services available to devices shows no signal from the hub. Then a few minutes later it reappears and connects fine.

I'll add the Downstream, Upstream and Log underneath.

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bluebottle
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Re: Frequent, Short WiFi Drops

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1194750000-3.537256 qam8
2138750000-2.537256 qam1
3146750000-2.537256 qam2
4154750000-2.937256 qam3
5162750000-337256 qam4
6170750000-2.937256 qam5
7178750000-3.237256 qam6
8186750000-3.237256 qam7
9202750000-3.537256 qam9
10210750000-3.737256 qam10
11218750000-3.737256 qam11
12226750000-3.437256 qam12
13234750000-2.937256 qam13
14242750000-337256 qam14
15250750000-337256 qam15
16258750000-3.237256 qam16
17266750000-3.237256 qam17
18274750000-3.437256 qam18
19282750000-3.237256 qam19
20290750000-3.237256 qam20
21298750000-2.937256 qam21
22306750000-3.237256 qam22
23314750000-3.537256 qam23
24322750000-3.737256 qam24



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked37.620652
2Locked37.625657
3Locked37.6258112
4Locked37.6246513
5Locked37.6239116
6Locked37.319969
7Locked37.319744
8Locked37.315001
9Locked37.315840
10Locked37.618840
11Locked37.315933
12Locked37.617705
13Locked37.615504
14Locked37.615903
15Locked37.316593
16Locked37.617347
17Locked37.617123
18Locked37.617841
19Locked37.617450
20Locked37.318241
21Locked37.619051
22Locked37.617510
23Locked37.621240
24Locked37.617520
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bluebottle
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Re: Frequent, Short WiFi Drops

pstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

15370000940.5512064 qam10
23940001739512064 qam12
34620004839512064 qam11
46030007040.5512064 qam9



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0040
2ATDMA0010
3ATDMA0000
4ATDMA0000
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bluebottle
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Re: Frequent, Short WiFi Drops

Network Log

Time Priority Description

20/01/2021 15:13:41noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/01/2021 15:12:34Warning!LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
19/01/2021 05:34:12noticeDHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
19/01/2021 05:34:12ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
16/01/2021 18:32:50criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
16/01/2021 11:44:0noticeDHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
16/01/2021 11:44:0ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
15/01/2021 06:07:17criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/01/2021 01:27:49noticeSW download Successful - Via NMS
14/01/2021 01:24:41noticeSW Download INIT - Via NMS
13/01/2021 17:11:6Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
11/01/2021 10:24:40noticeDHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
11/01/2021 10:24:40ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
08/01/2021 04:38:53criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/01/2021 22:24:40noticeDHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/01/2021 22:24:40ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
05/01/2021 19:25:39criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
04/01/2021 10:24:40noticeDHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
04/01/2021 10:24:40ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
31/12/2020 22:24:40noticeDHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
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legacy1
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Alessandro Volta
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Message 5 of 5
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Re: Frequent, Short WiFi Drops

Ask for another hub but it by easier to get your own wireless router with 1Gb ports and put the hub in modem mode.

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