Hi,
from just before new year we have had issues with loss of connection, wired and wifi. Initially this was a Hub 2, now with a Hub 3 as we qualified for an upgrade. Hub is rebooting several times a day, maybe up to 10 times this morning hence the post. Logs are below. Before this service has been rock solid.
Any suggestions gladly received.
Cable Modem Status
Downstream bonded channels,,,,,
,,,,,
Channel,Frequency (Hz),Power (dBmV),SNR (dB),Modulation,Channel ID
1,410250000,-0.7,40,256 qam,1
2,418250000,-1.2,40,256 qam,2
3,426250000,-1,40,256 qam,3
4,434250000,-2.4,40,256 qam,4
5,442250000,-1.2,38,256 qam,5
6,450250000,-1.7,40,256 qam,6
7,458250000,-1.4,38,256 qam,7
8,466250000,-1.2,40,256 qam,8
9,474250000,-2.2,40,256 qam,9
10,482250000,-1.5,29,256 qam,10
11,490250000,-2.2,40,256 qam,11
12,498250000,-1.5,40,256 qam,12
13,506250000,-1.5,40,256 qam,13
14,514250000,-2.5,40,256 qam,14
15,522250000,-2,40,256 qam,15
16,530250000,-2.7,40,256 qam,16
17,538250000,-2,27,256 qam,17
18,546250000,-2,40,256 qam,18
19,554250000,-2.9,28,256 qam,19
20,562250000,-2.5,40,256 qam,20
21,570250000,-3.4,40,256 qam,21
22,578250000,-2.2,40,256 qam,22
23,586250000,-1.7,40,256 qam,23
24,594250000,-2.4,40,256 qam,24
,,,,,
Downstream bonded channels,,,,,
,,,,,
Channel,Locked Status,RxMER (dB),Pre RS Errors,Post RS Errors,
1,Locked,40.3,6,0,
2,Locked,40.3,0,0,
3,Locked,40.3,0,0,
4,Locked,40.3,0,0,
5,Locked,38.9,0,0,
6,Locked,40.3,0,0,
7,Locked,38.9,5,0,
8,Locked,40.3,5,0,
9,Locked,40.3,0,0,
10,Locked,29.6,4389913,0,
11,Locked,40.9,0,0,
12,Locked,40.3,6,0,
13,Locked,40.9,5,0,
14,Locked,40.3,0,0,
15,Locked,40.3,5,0,
16,Locked,40.9,0,0,
17,Locked,27,6730734,2906598,
18,Locked,40.9,7,0,
19,Locked,28.2,8582222,697,
20,Locked,40.3,6,0,
21,Locked,40.3,0,0,
22,Locked,40.3,4,0,
23,Locked,40.3,4,0,
24,Locked,40.9,0,0,
,,,,,
,,,,,
,,,,,
Refresh data,,,,,
Upstream bonded channels,,,,,
,,,,,
Channel,Frequency (Hz),Power (dBmV),Symbol Rate (ksps),Modulation,Channel ID
1,39400000,46,5120,64 qam,2
2,25800000,44.8,5120,64 qam,4
3,32600000,44.8,5120,64 qam,3
4,46200000,46.3,5120,64 qam,1
,,,,,
Upstream bonded channels,,,,,
,,,,,
Channel,Channel Type,T1 Timeouts,T2 Timeouts,T3 Timeouts,T4 Timeouts
1,ATDMA,0,0,0,0
2,ATDMA,0,0,0,0
3,ATDMA,0,0,0,0
4,ATDMA,0,0,0,0
,,,,,
,,,,,
,,,,,
Refresh data,,,,,
General Configuration,,,,,
,,,,,
1,"Allowed
Maximum Number of CPEs",,,,
Docsis30,"Enabled
DOCSIS Mode",,,,
759618,"cmreg-vmdg505-bbt057-b.cm
Primary Downstream Service Flow
SFID",,,,
Max Traffic Rate,117000047,,,,
Max Traffic Burst,42600,,,,
Min Traffic Rate,0,,,,
,,,,,
Primary Upstream Service Flow,,,,,
,,,,,
SFID,759617,,,,
Max Traffic Rate,10500047,,,,
Max Traffic Burst,16320,,,,
Min Traffic Rate,0,,,,
Max Concatenated Burst,16320,,,,
Scheduling Type,BestEffort,,,,
,,,,,
,,,,,
,,,,,
Refresh data,,,,,
Network Log,,,,,
,,,,,
Time,Priority,Description,,,
19/01/21 13:18,Warning!,Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
19/01/21 13:18,notice,LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
19/01/21 13:18,Warning!,Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
19/01/21 13:17,Error,Service Delete Response rejected - Invalid Transaction;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
19/01/21 13:15,Warning!,Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
19/01/21 13:15,Error,Service Add Ack rejected - Invalid transaction ID;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
19/01/21 13:15,Warning!,Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
19/01/21 13:15,Error,DCC-ACK rejected authentication failure;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
19/01/21 13:09,Warning!,Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
19/01/21 13:06,Error,Service Add Ack rejected - Invalid transaction ID;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
19/01/21 13:03,Warning!,Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
19/01/21 13:03,Error,Service Add Response rejected - Invalid transaction ID;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
19/01/21 13:01,Warning!,Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
19/01/21 13:01,Error,Service Add rejected - Required parameter not present;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
19/01/21 12:59,Warning!,Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
19/01/21 12:59,Error,DCC rejected authentication failure;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
19/01/21 12:57,Warning!,Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
19/01/21 12:57,Error,Service Add Response rejected - Invalid transaction ID;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
19/01/21 12:57,Warning!,Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
19/01/21 12:57,notice,LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;,,,
