Patience will indeed be a virtue on this!
I’m now almost 2 hrs into the online message and have reached the point of try calling 151 but you probably won’t get through. And recommending I raise a complaint. Sigh...
The service dropped out again 10-20 mins ago. I tried 151, recorded message said they are making improvements in our postcode, so we might lose service for a few hours. Maybe that’s true, maybe it’s just a cover.
if someone had said upfront there was some work about to start, we’ll be help8mg to avoid ongoing issues, but it might be a bit up and down for 2x3 days I could probably live with that.
Let see what happens here.