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Free WiFi Booster

Hi we were given 2 wired boosters to help improve our signal upstairs but it's not helped  did they give us the wrong ones? Surely we should of been given a wired one for downstairs and a wifi one upstairs? Also we are paying for these I thought they were free if you were on the top bundle

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Re: Free WiFi Booster

Hello woody4728

Thanks for your post on our forums 

Sorry to hear about the Boosters not working as they should

It sounds like the kit you received was incorrect, Which I will need to check.

I will need to send you a private message

Just check the purple envelope top right of your screen

Gareth_L

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Re: Free WiFi Booster

Hi we set the new booster up and it was fine until you try and connect more than a couple of mobiles then it still wont connect! Do you think it could be our hub? We have a white hub and we were one of the first to get it so it's a few years old now

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Re: Free WiFi Booster

Hi woody4728,

 

When you try and connect more mobiles to your network, what happens?

 

Also  are your already connected devices experiencing any issues when you try to add the mobiles onto your WiFi network?

 

Can you tell us how many devices you're trying to connect?

 

Please let us know so we can help.

 

Regards,

 

Lisa_CC

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