Had an engineer round tonight who said we can ring 150 and get a free WiFi booster - eventually spoke to tech and they said not for 6 months - has anyone else heard this? Really unhelpful tech support who put the phone down on me! Virgin Media are shambolic!
There is a trial where technicians can install a Wi-Fi booster for free at the moment.
Might as well give everyone 1Gb wireless routers.
Virgin have been since the sh1
Separate 1Gb wireless routers with hub in modem mode everyone got a hub that can be put into modem mode so instead of router mode and a Free WiFi Booster just give everyone a free 1Gb wireless routers and use modem mode.
Thanks everyone for the information, I guess I was stupid to think that Virgin would provide anything free! At least some of you guys did what I found impossible, contact them. I tried for several days and went through the multiple menus to the point when the voice said it would check my system, and after about 30 seconds the phone goes dead. That's a good way of getting rid of the customer isn't it! I tried to chat facility, and on every occasion there wasn't a member of their team available, I wonder if they even have a team. I hate trying to deal with Virgin, it's always the same, aggravation.