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Free Wi-Fi pods

Joining in

I’m a volt customer trying to get my free Wi-Fi booster pods but I’m just being sent round in circles. How do I get them please. Heeeellllpppp me my Wi-Fi is crap & it’s sending me insane. Thanks 


Very Insightful Person
Very Insightful Person

Hi @Evertongirlie69 

You need to use the Connect app to perform the Home Scan in the area where the signal is low(est)

The info below is a copy paste of the steps provided by @John_GS  (Forum Team)

Please can you try the below steps for me on the app as it should help sort this;

  • Tap Start the scan 
  • Then Start the scan again 
  • While connect to WiFi, Tap I’m ready 
  • Wait 2 mintues for Scan 
  • Scan complete, Tap continue 
  • Tap Add a room, Tap the room you're in 
  • Start the Scan (do this in every room) 
  • Scan complete 
  • Tap Optimise WiFi now if an option 
  • If so, Tap Optimise 
  • Optimisation complete, Tap Rescan room,  Tap Start Scan 
  • Tap Order a WiFi Booster if an option
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