For the last 7 days Teachers in SS2 have been unable to teach Children remotely due to poor quality of Virgin service. Mainly using MS Teams application the Virgin Media broadband service has either been unusable for audio or totally unavailable.
Further, during the last 7 days The Virgin Media Internet service has also not been unavailable after midnight for a short time. Is this a planned VM restart?
Teachers in the SS2 are now been advised to use BT or Talk Talk.
No communication and no update from Virgin Media.
Easier to understand when customers know what is going on.
Can VM also confirm how they will compensate customers in the SS2 location?