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Flashing green status light + Wi-fi stable green

Hi All,

Just received my unit about 2hs ago and trying to connect, have similar issues posted by a few with regards to flashing green status light; iti have already changed the WPS to disable within the router settings and rebooted but that hasn't worked for me; any ideas?! thanks.

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Message 2 of 19
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Re: Flashing green status light + Wi-fi stable green

Can you access your router on http://192.168.0.1 . Use the password on the base of the router, unless you've already changed it, and check the 'Internet' state on the main page.

It will either be 'Online' or 'Access Denied'

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Message 3 of 19
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Re: Flashing green status light + Wi-fi stable green

Have you "activated" the new Hub?

--------------------
John
--------------------

My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Message 4 of 19
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Re: Flashing green status light + Wi-fi stable green

Access denied apparently...

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Re: Flashing green status light + Wi-fi stable green

Don't believe so... haven't seen anything on the website/leaflet about actually activating anything...

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Message 6 of 19
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Re: Flashing green status light + Wi-fi stable green


@GeorgeM987 wrote:

Access denied apparently...


That normally means that you haven't activated the HUB, or there is a problem with your account setup.

Activation number is 0800 953 9500

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Message 7 of 19
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Re: Flashing green status light + Wi-fi stable green

Doesn't do anything for some reason when dialing; is it the correct number?!

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Message 8 of 19
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Re: Flashing green status light + Wi-fi stable green

I missed a zero off initially!

I just tried it and it started talking to me!

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Message 9 of 19
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Re: Flashing green status light + Wi-fi stable green

Would you mind dropping the correct number pls?!

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Message 10 of 19
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Re: Flashing green status light + Wi-fi stable green

It should be 0800 953 9500, as above.

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