I have tried to self install a hub 3 router today but despite checking all cable connections several times and retrying, installation has failed. The green power light is flashing, the WiFi symbol is solid green. Can't get through to customer services.
Thank you for your post and welcome to the forums.
I apologise for the delay in response here. I can see from your account notes that you have decided to cancel the services within you right to cancel period. I am sorry that it has come to that and I wish you all the best for the future.
Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk