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Flashing green light

Hi 

I have the dreaded flashing green  light on  my v6 box, tried all the simple stuff can anyone please help ?

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Message 2 of 11
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Re: Flashing green light

Phone customer services and report the problem. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Message 3 of 11
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Re: Flashing green light

Would this happen if I was late with the bill?

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Re: Flashing green light

Damm even I am having a similar kind of issue, I have searched all over the internet and even have posted on number of threads on different forum, no solution seems to work. I am really frustrated, can anyone of you here help me resolve this issue, I am very much tired now.

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Re: Flashing green light

Yes thank you brother and there are many reasons why phoning customer service is a last resort 

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Message 6 of 11
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Re: Flashing green light

Hi NeilGunn, 

 

Thanks for your post and welcome to our community 🙂

 

Sorry to hear you're having some issues with the box, have you been able to contact customer services since your post on Tuesday?

 

Alex_Rm

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Re: Flashing green light

Hi namanjohnson101, 

 

Thanks for your post 🙂

 

Are you still experiencing issues since your post on Wednesday?

 

Are you to elaborate on what the problem is?

 

Alex_Rm

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Message 8 of 11
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Re: Flashing green light

Hi yes still having the same problems spoke with virgin my router says I'm connected with no internet access they say I am showing up as offline an engineer is booked for next week although I'm not confident can see this going on for week (previous experience has made me cynical)

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Message 9 of 11
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Re: Flashing green light

Thanks for getting back to me NeilGunn,

 

Glad to hear we've got an engineer arranged. Please pop back onto this post to let us know how you get on after this visit.

 

Alex_Rm

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Message 10 of 11
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Re: Flashing green light

still waiting for someone to help me out in this regard, please help me?

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