Virgin Media Community

[tB1ZLE]

Hi. Have restarted hub 4 multiple times. Still flashing red light which suggests connection issues?

Postcode ta82sz

Any help? 

[Akua_A · Accepted solution]

Hi @tB1ZLE 

Welcome to our community forums and thank you for your first posts.

Sorry to hear you have been having issues with a red hub light. We can understand your concern and want to best help. I have sent you a private message. Please look out for the purple envelope and provide a response when you can.

Thanks,

[Akua_A]

Glad to hear the issue was resolved @tB1ZLE

We apologise for any inconvenience this may have caused you. Please continue to monitor your service and let us know if you need any further help.

Thanks,