Menu

Virgin Media Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post a question

Reply
Galuca08
  • 1
  • 0
  • 0
Joining in
137 Views
Message 1 of 3
Flag for a moderator

Fibre cut

on ‎07-02-2023 14:51

My fibre cable has been cut . How do I get it repaired?

0 Kudos
Reply
Tudor
  • 13.85K
  • 1.07K
  • 2.81K
Very Insightful Person
Very Insightful Person
133 Views
Message 2 of 3
Flag for a moderator

Re: Fibre cut

on ‎07-02-2023 14:55

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
0 Kudos
Reply
David_Bn
  • 9.38K
  • 390
  • 715
Forum Team
Forum Team
82 Views
Message 3 of 3
Flag for a moderator

Re: Fibre cut

on ‎09-02-2023 15:21

Thanks for your post on our Community Forums @Galuca08, and a very warm welcome to you!

Sorry to hear of the external cable being cut.

I understand that you have been able to speak to our team since your post.

Can you please provide us with any updates you have to share with us?

Kindest regards,

David_Bn

0 Kudos
Reply

Digital life blog

Help videos

Help forum