on 07-02-2023 14:51
My fibre cable has been cut . How do I get it repaired?
on 07-02-2023 14:55
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
on 09-02-2023 15:21
Thanks for your post on our Community Forums @Galuca08, and a very warm welcome to you!
Sorry to hear of the external cable being cut.
I understand that you have been able to speak to our team since your post.
Can you please provide us with any updates you have to share with us?
Kindest regards,
David_Bn