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YabbaDabbaDo
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F008756539 - fix date still 2nd Aug!?!?

In previous forum conversations it has been acknowledged by VM that a congestion issue exists in the Ipswich area and was due to be fixed on the 2nd August. Can you kindly advise if this is still the case or if not when a marked improvement in latency/packet loss should be expected please.

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Andrew-G
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Re: F008756539 - fix date still 2nd Aug!?!?

Fingers crossed for you, but don't get your hopes up.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Hayley_S
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Re: F008756539 - fix date still 2nd Aug!?!?

Hello @YabbaDabbaDo.

 

Welcome back to the community page, thank you for posting on here.

 

I am sorry for the current issues with the F008756539 not being fixed sooner.

 

The estimated fixture time is still the 2nd of August up to now, we are hoping this will be the case.

 

Many thanks,

Hayley
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YabbaDabbaDo
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Re: F008756539 - fix date still 2nd Aug!?!?

You and me both Hayley. 3 days to go to hopefully see something something far better than this  - fingers crossed indeed. 

Weds 28-JulyWeds 28-July

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Paulina_Z
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Re: F008756539 - fix date still 2nd Aug!?!?

Hi @YabbaDabbaDo,

 

Thank you for coming back to us about this issue, the Outage is still showing to be resolved for August 2nd. 

 

Please let us know how your connection is doing on that date, so we can look into this further if needed.

 

Thanks! 🙂

Paulina_Z
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